In order to ensure the safety of our clients and employees, we are monitoring the developments to ensure that we are complying with the latest recommendations from the CDC, Fairfax County Department of Health, and the Home Care Association of America. For your reference, we are attaching Guidelines for Caregivers, as well as our latest communications to clients and caregivers.
Our Vision: to be the partner of choice for senior services in the communities that we serve.
We do this today by focusing on Our Mission of providing high-quality, trusted, and reliable senior services.
We are guided towards our Mission and define our culture through a focus on the following set of shared Core Values:
We understand that having consistent, reliable care is one of the most important factors for a successful home care engagement. We take the time to get to know our clients to find the best possible match; not just based on skill-set, but also on personality and other "soft-skills." We tailor each care plan to suit our individual clients' needs and strive to maximize our client's comfort level with the caregiver assigned. Sometimes, it's a matter of finding a shared passion for cooking, or gardening, and other times, it's just being able to share the same favorite show on TV.
We are proud to have established ourselves as the premier employer of choice for caregivers in Northern Virginia. We have earned the Employer of Choice Award, granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. We are now ranked among the best employers of in-home caregivers in the region. As such, we have been able to attract a team of high-caliber aides, who are our primary representatives in the communities that we serve. Our focus on building this team is to ensure that we attract "true caregivers": dedicated and passionate about caring for their clients, and who don't merely approach the work as a "job." The strength of our team, along with our shared dedication to our mission, has helped to propel us as a preferred and trusted partner for families across Northern Virginia.
Our culture aims to cultivate compassion, trust, and respect, that carry over to the services that we provide. We love what we do, and try to find aides who feel the same way. We start from the premise that skills can be taught - but character and attitude are innate. We are proud of the fact that we have grown our team organically, through word-of-mouth - because employees with great character and attitude tend to refer like-minded applicants. This has translated to a higher level of service and customer satisfaction, as attested by our recognition as a Trusted Provider by Home Care Pulse, a national, third-party provider that conducts blind surveys of our clients and employees to measure satisfaction against national averages. We do not use independent contractors, as such, our aides are fully bonded, licensed and insured - and go through a rigorous vetting process before being cleared for an assignment.
Our Paragon Neighbors Program provides companionship, activity, engagement, fun, and services. Our Advocates are members of your community who share a passion for helping older adults. They are available for a variety of flexible service options like:
There is no assessment required. There is no minimum hour requirement and compete flexibility with scheduling. Every effort is made to match an Advocate with the client needs. Our Advocates focus primarily on their client's social, emotional, and spiritual well-being; while partnering with our Home Care team to provide personal care as needed. They are screened and go through a rigorous application process.
Just like your schedule, our pricing options are flexible as well. We offer membership options for regular on-going services, or hourly pricing on an as-needed basis.
Paragon Home Care offers transportation dispatch services for older adults in the community. For seniors who don't have - or are not comfortable with - use of smart phones, we can arrange Uber/Lyft rides using our dispatch services.
Whether it's a one-time ride to a doctor's appointment, or a regular, weekly Book Club meeting; our dispatch service is fast, easy and convenient. Rides are billed to our corporate account, and we just pass along the cost - with no add-ons. We offer this as a community service - as our way of helping older adults to age in place.
For those who need an escort along with transportation, we offer escorted transportation service on a first-come-first served basis. We provide a car and a trained driver who can assist. Riders must be generally mobile, and able to get in/out of the vehicle with minimal assistance, as our vehicles are not wheelchair accessible. This service is provided on an hourly-basis along with mileage charges. We can also offer driving - if you prefer to use your own vehicle.
“Paragon Home Care has been great for my aunt. They are a true, full service company and have stepped up to help my aunt with all of her needs and wishes. No request is too big or too small. From top to bottom, all of Paragon’s employees have been top notch. I do not know what we would have done over the last year without Paragon. I don’
“Paragon Home Care has been great for my aunt. They are a true, full service company and have stepped up to help my aunt with all of her needs and wishes. No request is too big or too small. From top to bottom, all of Paragon’s employees have been top notch. I do not know what we would have done over the last year without Paragon. I don’t have a bad thing to say about them. In short, our experience with Paragon Home Care has been nothing short of amazing."
“I like their willingness to accommodate and respond quickly. They've been in contact and eager to provide us with the best care possible."
“Paragon Home Care is like a family to me. It is the best company I've ever worked for. There are 2 great team's I have worked for: The United States Air Force - and Paragon Home Care."
Our office hours are Monday-Friday, 9:00AM-5:00PM.
For after-hours inquiries, you can leave a message with our after-hours operator or complete our short INQUIRY FORM.
One of our Care Managers will get back to you promptly.
6704 Old McLean Village Dr. Ste 200, McLean, VA 22101
Available 24/7: (703) 942-8950
Copyright © 2013 Paragon Home Care - All Rights Reserved.